Tech Leadership Spotlight: Meet Tessa

We interviewed one of Paycom’s  tech supervisors, Tessa, to learn more about her leadership journey.

What made you want to be a leader?

I have never gone into a position with a company with the goal of becoming a leader. My intent was to be an excellent individual contributor and help people as much as I can. Leadership just seemed to be in the cards for me.

Did you have a mentor? How did they impact your career?

I have had several mentors throughout my career, and they have always seen something in me that I did not see in myself at the time. A good mentor strives to find out what your strengths and weaknesses are, and they encourage you to grow to your strengths. An example for me is when we reorganized the department at my previous job, and they asked me what my favorite part of my job was. When I told them it was testing the software, they decided to have me create and lead a new QA department there. If this had not happened, I may never have realized that it was truly my passion and my strength. I later applied at Paycom to be a QA Analyst.

What skills do you feel have made you an effective leader?

Honesty, willingness to accept feedback, follow-up and empathy.

What made you want to be a leader at Paycom?

The amount of support, training and coaching that Paycom provides makes for the ideal place to begin or continue your journey as a leader. When the offer was first put forth to me, I worried that I may fail. I accepted anyway. I made some mistakes along the way, as anyone does, but I always felt supported and encouraged. What I have learned and how I have grown greatly outweigh any doubts or failures I experienced.

What’s the hardest part of being a leader?

The hardest part by far is how to lead in uncertain situations. It’s easy to lead when the path is clear and everyone knows what they are supposed to do. It is much harder to lead when there is adversity or unclear expectations.

What’s your favorite part of being a leader?

My favorite part of being a leader is celebrating success and rewarding people or teams on a job well done.  I love to see members of my team enjoy what they do, succeed at overcoming their own challenges and reaching their goals.

What advice do you have for anyone who is interested in leadership?

Act every day as if you already are the leader you would want to lead you. Maintain a positive attitude and help others as much as you can. Be confident in yourself, but remember to listen, accept and process feedback, and keep an open mind.

What characteristics do you look for in potential leaders?

Positivity, organization, cooperation, determination, confidence, service, flexibility.

Interested in a tech career at Paycom? Apply today!